Privacy Policy

Effective Date: April 9, 2025

This Privacy Policy explains how DBD Visual Firm LLC (“we,” “us,” or “our”) collects, uses, and protects the information you provide when you visit or interact with our website, dbdvisualfirm.com (“Website”).

By using our Website or submitting your information through our forms, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information (voluntarily submitted by you):

Name
Email address
Phone number
Business name or project details
Any information provided through contact forms, quote requests, or email inquiries

B. Non-Personal Information (automatically collected):

IP address
Browser type
Device information
Pages visited and time spent on our site
Referring URLs

This data helps us understand how users interact with our Website and improve your experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to your inquiries or service requests
To deliver quotes, proposals, or consultations
To send emails or SMS updates regarding your project or account
To send promotional content, newsletters, or updates (with your consent)
To improve our Website, services, and user experience
To comply with legal requirements

3. Communications and Consent (Opt-In)

By submitting any form on our Website, you voluntarily opt in and consent to receive communication from DBD Visual Firm LLC through:

Email
Phone calls
Text messages (SMS)

These communications may relate to your inquiries, project updates, service alerts, or occasional promotional content. Standard message and data rates may apply for SMS communication.

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails. To stop receiving text messages, reply with “STOP.” Please note that opting out of promotional content does not prevent us from sending important transactional messages about active projects.

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your data only under the following circumstances:

With trusted service providers who help us operate the Website and deliver services (e.g., email platforms, CRM tools)
When required by law or to protect our rights
With your explicit consent

All third-party services we work with are required to maintain the confidentiality and security of your data.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve your browsing experience. Cookies are small files placed on your device that help us remember your preferences and analyze web traffic.

You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit the functionality of our Website.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce our agreements

7. Security

We take data security seriously. We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

Access the personal data we hold about you
Request that we correct, update, or delete your information
Withdraw your consent for marketing communications at any time
Request a copy of your personal information

To exercise any of these rights, please contact us at info@dbdvisualfirm.com.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Updates will be posted to this page with a new effective date. Continued use of our Website after updates indicates your acceptance of the revised policy.